Commonly Asked Questions

How much does a balloon arch/garland cost?

Our balloon garlands and arches prices are based on size, style, and length with a minimum price of $500. We also offer a Grab-an-Go Balloon Garland Option.

How can I get a quote?

Just completely fill out our Booking Form and we will send you a quotation of the design you want.

How can I send you a sample picture of the design I want?

You can email us at loveaballoonstore@gmail.com or send us a chat via our website or our Socials

Do you price match?

We can do price matching, but it will depends on the design and your location.

How soon in advance do I need to book?

For custom event order we generally recommend at least 3-4 weeks in advance of your event date. On some occasions we have last minute availability but often that comes with a rush fee.

How much is delivery?

Delivery fees are calculated and are depends on your location and how big install is. Pick up is always free for Small Balloon Gifts/Bouquets. 'Prices is as follows:

Small Balloon Gifts/Bouquets - $15 for first 10km +$1.5/km for extra km.

Which city do you deliver to?

As for now, Service area is within Edmonton and Surrounding Areas only

How much do your bouquets cost?

Please see Balloon Shoppe for prices. Just send us a chat for customized design.

Balloons are "cheap", why are your creations priced more than Party City or the Dollar Store?

Our balloons are high quality 100% biodegradable latex balloons and we take the time to handcraft each order.

Can you customized colour?

Just send us the colour you want. We will try to find a balloon that will match your request. If we need to double stuff the balloons, there will be an additional cost because we will be using more balloons than usual.

How much is the deposit to reserve a date and when should we pay the balance?

For big balloon decorations (e.g. garlands, arches, wall, hoops...) 50% deposit must be paid to secure your date. The balance ,must be fully paid 3 days before the event.

For Small Balloon Bouquets, including grab-and-go garlands, full amount is required upon ordering.

Does Rental needs security deposit?

Yes, there is a refundable safety deposit Fee which we will mention on the quotation. Once we collect the rentals in the same condition it was given, the deposit will be returned back via e-transfer. Once the order is placed a rental agreement will be sent to the client to be signed and returned to us. Clients are expected to treat our rentals with care when they are in your possession.

Do you accept staggered payment?

Yes we do, depends on how far you event date is.

What is your cancellation policy?

Order can be canceled & refunded minus the 10% processing fee (10% of the TOTAL SALE AMOUNT) up to 14 days before the event date. After this period has passed, the full deposit is non-refundable due to the fact that Love-A-Balloon has committed to purchasing inventory, starting production and reserving your date but we can offer store credit instead that can be used at a later date as long as the production of the order hasn't started.

I am interested in hiring you for my next event! What is the process?

Thank you! We would love to help! Please fill out our Booking Form.